Customer Testimonials
July 8, 2024
Wonderful Service & People!
"My father passed away recently and ICS handled his transport, cremation and delivery services. From the start, Mr Craig was wonderful to speak with, he has a very compassionate voice that was very comforting at a difficult time. Everyone I spoke with at ICS was very clear on ICS’s processes, prices, etc so there were no financial surprises. Further, ICS handled everything in a timely way and delivered on all of their promises and timelines. I was happy to utilize a family business to handle my families needs, instead of a huge, uncaring bottom-line centric conglomerate that has a one size fits all approach and sometimes even applies hard sales tactics. I will use ICS from now on - they were top notch! "
June 14, 2024
"During the absolute most difficult time of my entire life Janine and her team were incredibly caring and kind. Along with that they were very efficient and took care of every detail. I felt safe and I trusted them. Their care allowed me to relax a little bit. Even after so many months when I required paperwork Janine quickly got me all of the documents I needed. Consistently she was so kind. Everyone at ICS has a big caring heart. You will feel cared for and safe."
April 19, 2024
"They took wonderful care of my husband, as if I was caring for him myself. Thank you so much in making things easier for me."
October 11, 2023
"Amanda is the kindest most soft spoken person I've had the opportunity to meet. She has handled 2 of my loved ones cremations, and my husband's viewing for his brother and sisters. They came to tallahassee to pick up my mother and husband in a timely manner and were very compassionate and kind and understanding, Amanda explains everything in great details so by the time your call has ended you dont have any questions or confusion on any concerns you may have.This is the only place I will ever contact for any funeral/ cremation needs. Yall are the best!"
September 20, 2023
Paula
"Let me start off by saying that it's not easy to write a review on this type of business, but I just had to write something. My husband suddenly passed away in July and I had no knowledge of any businesses that handled arrangements. At the hospital, I was given a list of places to contact and I called Amanda at ICS first. After talking with Amanda, I knew I found the right place to handle Jeff's final wishes. Amanda and Janine were absolutely wonderful. From our first meeting until our final meeting of me picking up everything after the service, they never waivered in the way I was treated. I truly felt like they were family and I trusted every idea, option, or suggestion they had. I never once felt like a customer. I trust them so much that I am going to use them for when it's my time, for I know my family will receive the same decency and compassion that I received. I couldn't recommend ICS enough. Thank you Amanda and Janine for making such a horrific experience a little easier."Thank you for taking the time to write this review. It is our goal at ICS Cremation & Funeral Home to treat everyone the way we would like to be treated.