Customer Testimonials

September 20, 2023


"Let me start off by saying that it's not easy to write a review on this type of business, but I just had to write something. My husband suddenly passed away in July and I had no knowledge of any businesses that handled arrangements. At the hospital, I was given a list of places to contact and I called Amanda at ICS first. After talking with Amanda, I knew I found the right place to handle Jeff's final wishes. Amanda and Janine were absolutely wonderful. From our first meeting until our final meeting of me picking up everything after the service, they never waivered in the way I was treated. I truly felt like they were family and I trusted every idea, option, or suggestion they had. I never once felt like a customer. I trust them so much that I am going to use them for when it's my time, for I know my family will receive the same decency and compassion that I received. I couldn't recommend ICS enough. Thank you Amanda and Janine for making such a horrific experience a little easier."
Reply from business owner:
Thank you for taking the time to write this review. It is our goal at ICS Cremation & Funeral Home to treat everyone the way we would like to be treated.
September 11, 2023

Courtney Updyke

"ICS handled my step-fathers funeral BEAUTIFULLY. Amanda was so extremely kind & helpful."
Reply from business owner:
We're happy to hear that we are providing you an excellent experience. Thanks for the five-star review!
September 11, 2023

Patrick Boykin

"I cannot say enough about the professionalism of these people who run this business not to mention the caring attitudes to address any questions or concerns. Many Thanks"
Reply from business owner:
Your feedback is greatly appreciated. Thank you for the 5-star review!
September 11, 2023

Anne Lawlor

"Amanda was incredibly kind, patient, and informative. She made my father's cremation process very easy to get through. Extremely grateful for her professionalism and compassion."
Reply from business owner:
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had such a positive experience.
July 11, 2023

Patrick Kaeterle

"I have had 3 family members that have been cremated through ICS. They are fantastic loving people."