Customer Testimonials
November 3, 2026
"I feel as if it is needless to say that navigating the death of a loved one, and the necessary arrangements that follow, is indescribably overwhelming. The staff at ICS, especially Janine, made handling an exceptionally difficult process less of a burden, and were warm, compassionate and supportive. Janine truly went above and beyond through her invaluable assistance regarding a significantly delicate and painful matter, aiding me to ultimately resolve an unfortunate conflict during a time that was already quite emotionally taxing. I cannot thank her enough for her kindness, professionalism and willingness to go the extra mile."
"I’ve never had to handle something like this before, and doing it alone is difficult. I’m so grateful for Janine, and everyone else that has walked me through this time of sorrow and loss, and paperwork. If I had to do this again, I’d definitely choose ICS. Thank you for taking care of my mama, and making sure that I receive her urn in Texas. Respectfully, Crystal Collier"
March 24, 2026
Thank you ICS
"This is a very difficult time in our lives, since we have lost both of our Mothers in the last year. My Father passed away in 2019 and ICS handled all of his arrangements, including coordinating a Military Honors ceremony. His services and arrangements were so impressive, that we knew that ICS would be our choice for future family needs. ICS always responded quickly and professionally once we contacted them. At no time did we feel pressured to agree to something more profitable for the furneral home. In our opinion, this is how all furneral homes should operate their businesses. We would like to thank Janine and the staff for their support and guidance during these difficult times. "
March 24, 2026
Mister
"ICS was a great experience. My dad died "after hours" and 80 miles away, but ICS was right there to help me thru my dad's passing. They kept me informed thru the whole process. They were very cost effective compared to some of the funeral homes which were 3-4x the price. I highly recommend them."
"Very kind and helpful with this hard process. Explained everything and answered all our questions."
